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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-21-2017 01:15 PM

HP Recommended
Product: hp designjet 800ps 42
Operating System: Microsoft Windows 7 (64-bit)

I have the Fiery Workstation 5 on the PC with Windows 7, and can access a couple of different digital printers in house, but cannot access the designjet 800ps. Not sure why? The message after entering the correct ip address is 'invalid ip address'.

Would be nice to be able to manage colour and other things with the designjet through the workstation as I do with many files on the other printers.

4 REPLIES 4

‎02-22-2017 07:53 PM

HP Recommended

I have a feeling you have an error with the ip address. Please post the ip address of your computer and the ip address of the printer so we can see if they will work.

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‎02-23-2017 07:07 AM

HP Recommended

Hello Davidzuts. I took some pictures and created a one page jpeg that shows the ip address in the display of the printer, and also in the url of my browser, plus withinn the Workstation. In all three pics the ip address is the same.

My computer's ip is 192.168.2.14ip address search in command workstation.jpg

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‎02-23-2017 06:44 PM

HP Recommended

I think you are doing it wrong. The printer is not a server so I do not know how you are trying to attach. What you need to do is go to devices and printers and then choose the item add printer, local printer, click on create port and in the drop down choose standard tcp/ip, next and then just follow the instructions on each page.

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‎02-23-2017 08:03 PM

HP Recommended

Thanks for the response. I will see if I can connect using your direction. Although I have added this printer already and can see it and print to it through other programs. I just cannot see it through Fiery Command Workstation. The workstation is the desired area to be able to manipulate the files for print, not through the simple 'HP print 3' software. There isn't much to work with inside of that.

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