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Honor Student
ollakal
Posts: 3
Member Since: ‎05-31-2012
Message 1 of 16 (38,407 Views)

AMD Radeon HD 7570 drivers

I purchased a HP h8-1240t  computer, it comes with a AMD Radeon HD 7570 1 GB DDR3 card, I upgrade the operating sysem from windows 7 home premium 64 bit to Windows 7 professional, now the system cant find the AMD card, Display shows as Generic PNP Monitor on Standard VGA Graphics Adapter. I try todownload drivers form HP and installed it, still not working. I reaily appericate any help on this issue.

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old_geekster
Posts: 10,081
Member Since: ‎11-21-2008
Message 2 of 16 (38,383 Views)

Re: AMD Radeon HD 7570 drivers

[ Edited ]

Ollakal, welcome to the forum.

 

I suggest using the driver from the ATI website.  I always use the Catalyst Software Suite.  It allows you to control fan speed and overclock the card if you desire.  Just remember, more speed equals more heat.  You will have to increase the fan speed if you overclock the card.

 

Please click "Accept as Solution" if your problem is solved.

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Honor Student
ollakal
Posts: 3
Member Since: ‎05-31-2012
Message 3 of 16 (38,352 Views)

Re: AMD Radeon HD 7570 drivers

sir

 

I am not even seeing the " AMD Radeon HD 7570 card" in the device manager. I got this computer 3 days ago, and it comes with windows 7Home Premium 64bit, What I did was upgrade the operation system to Windows7 Professional. after the upgrade the system is not picking up theAMD card.

Top Student
guitarmcgee
Posts: 5
Member Since: ‎06-06-2012
Message 4 of 16 (38,223 Views)

Re: AMD Radeon HD 7570 drivers

Hi,

 

Have you done all the Windows updates after the fresh install?

Honor Student
ollakal
Posts: 3
Member Since: ‎05-31-2012
Message 5 of 16 (38,216 Views)

Re: AMD Radeon HD 7570 drivers

yes, I install all update available.

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guitarmcgee
Posts: 5
Member Since: ‎06-06-2012
Message 6 of 16 (38,214 Views)

Re: AMD Radeon HD 7570 drivers

Does the device manager indicate that you are missing drivers for any of your devices?

 

If you open the device manager it shouldnt have any icons with yellow exclamation marks.

Honor Student
mt157
Posts: 2
Member Since: ‎07-26-2012
Message 7 of 16 (37,305 Views)

Re: AMD Radeon HD 7570 drivers

I have two Syncmaster monitors connected to the card using the DVI ports. I'd like to use the HDMI port to connect to a Samsung TV. The video card shows the TV as a 3rd monitor but the resolution selection is greyed out and the TV says "no signal" on the HDMI setting.There doesn't seem to be a way to set up the TV w/the card the and TV itself has no setup for this function. Is the card capable of have a 3rd screen? All I want to do is extend the video to the TV screen at the appropriate resolution.

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TouchSmarty
Posts: 11
Member Since: ‎09-13-2009
Message 8 of 16 (36,673 Views)

Re: AMD Radeon HD 7570 drivers

[ Edited ]

I saw this on another thread and I have just purchased a new HP so I cant vouch for the accuracy but: Some OEM video cards are NOT true AMD/ATI. They are HP,proprietary in both hardware and software. He took his PC back to the store. i will try to add info as I accumulate it. (if it comes down to it, I may just pop their card out and put another in-If it will let me)

Honor Student
mt157
Posts: 2
Member Since: ‎07-26-2012
Message 9 of 16 (36,656 Views)

Re: AMD Radeon HD 7570 drivers

It turns out that displays over 2 need an adapter. The Radeon 7570 has mini display ports. I got this adapter:

Accell B101B-002B UltraAV Mini DisplayPort to VGA Adapter    with a VGA cable my TV (3rd display) it works great. Sometimes it takes a reboot if theTV was not on when computer was booted up. HP was no help solving this. First they offered to swap the Radeon card thinking it was damaged. Next they a US based tech specialist flat out told me the card would not support more than 2 monitors - he was just wrong. The Radeon site for the card was helpful and of course the comments on Amazon about the adapter also helped. 

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FUHP80
Posts: 5
Member Since: ‎12-08-2012
Message 10 of 16 (33,325 Views)

Re: AMD Radeon HD 7570 drivers

Hi TouchSmarty,

 

that's exactly what I'm trying to fix. I got 5 brand new HP boxes (HP ENVY h8-1413c) with this mysterious hd radeon 7570 that simply doesn't have drivers on this planet. I wasted like 20 hours trying all kinds of versions of ati catalyst drivers and different os, driverpacks.net etc... nothing works. Probably i should just dump it back to the store.

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