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Re: Beats audio interface is messed up. Pavilion 7000 series desktop (434 Views)
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Honor Student
syjon
Posts: 4
Registered: ‎03-17-2012
Message 1 of 6 (471 Views)

Beats audio interface is messed up. Pavilion 7000 series desktop

Hi 

I did an update on the idt high definition audio driver from hps website and this happened. 

This is the problem 

 

[IMG]http://i.imgur.com/QfeE7.png[/IMG]

 

As you can see the voice clarity setting is cut out and this all ways happens whenever i open beats audio.

 

much help appreciated   

 


 


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Teacher
2Cents
Posts: 123
Registered: ‎01-12-2011
Message 2 of 6 (442 Views)

Re: Beats audio interface is messed up. Pavilion 7000 series desktop

[ Edited ]

What is the Product Number?  There are several variations of the Pavillion 7000 series.

 

Did you try to restore back prior to the update, or roll back the driver to see if the issue corrects itself? 


If I have been helpful, a Kudo is always appreciated.


I work for HP, but the opinions expressed above are my personal opinions, not of HP

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Honor Student
syjon
Posts: 4
Registered: ‎03-17-2012
Message 3 of 6 (434 Views)

Re: Beats audio interface is messed up. Pavilion 7000 series desktop

the product number is p7-1058uk. i did do a restore to a previous point before the driver update but the problem is still there. 

would updating the driver again fix this?

 

oh and thanks for the help 

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Honor Student
syjon
Posts: 4
Registered: ‎03-17-2012
Message 4 of 6 (431 Views)

Re: Beats audio interface is messed up. Pavilion 7000 series desktop

I've tried the driver update its no use still the same problem. 

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Teacher
2Cents
Posts: 123
Registered: ‎01-12-2011
Message 5 of 6 (421 Views)

Re: Beats audio interface is messed up. Pavilion 7000 series desktop

Delete the driver completely.  Now we want to install the driver, not update it.  Go to Recovery Manager and take the option for Hardware Drivers.  This should put in the original drivers that came with your system.

 

If you have any questions about this process go to this link;  http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01868333&lc=en&cc=us&dlc=en&product=57646


If I have been helpful, a Kudo is always appreciated.


I work for HP, but the opinions expressed above are my personal opinions, not of HP

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Honor Student
syjon
Posts: 4
Registered: ‎03-17-2012
Message 6 of 6 (419 Views)

Re: Beats audio interface is messed up. Pavilion 7000 series desktop

OK thanks I'll try this out. I'll let you know if this worked. 

 

Thanks for the help 

 

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