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Beats software not installed? (2873 Views)
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Tutor
kaanmijo
Posts: 11
Registered: ‎01-12-2012
Message 1 of 21 (2,873 Views)
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Beats software not installed?

Hi there,

 

Last week I bought a new HP Pavillion Elite HPE-520nl with Windows 7 64-bit. There is a sticker on the front of the PC saying that it includes "Beats Audio". I however can't find the Beats software anywhere on the computer. If I type in "beats" in the searchfield it just says: "no results found". It is also isn't listed in the list of installed program's.. The only thing I could find what has the beats logo on the PC is a program with the name  "beats64.exe". If I double click on that file (or press the shortuct CTRL + Shift + <) it just comes up with a Beats logo and nothing more. I also can't hear a difference of the sound changing. Can anybody help me out here?

 

Greetings,

 

Mike

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Tutor
kaanmijo
Posts: 11
Registered: ‎01-12-2012
Message 2 of 21 (2,833 Views)

Re: Beats software not installed?

Anyone? 

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Tutor
kupaku48
Posts: 21
Registered: ‎01-05-2012
Message 3 of 21 (2,829 Views)

Re: Beats software not installed?

 

 

Look in "C:\Program Files\IDT\" where the files should be.

You can also find "Beats Audio" in Control Panel.

 

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Tutor
kaanmijo
Posts: 11
Registered: ‎01-12-2012
Message 4 of 21 (2,823 Views)

Re: Beats software not installed?

That's the problem, the files aren't there.. Also, Beats Audio isn't listed in the Control Panel
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Tutor
kupaku48
Posts: 21
Registered: ‎01-05-2012
Message 5 of 21 (2,821 Views)

Re: Beats software not installed?

Try this link at HP:

 

 

IDT High-Definition (HD) Audio

 

 

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Tutor
kaanmijo
Posts: 11
Registered: ‎01-12-2012
Message 6 of 21 (2,816 Views)

Re: Beats software not installed?

Which one do I need to download? The IDT file is on the PC, but the Beats software isn't..

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Tutor
kupaku48
Posts: 21
Registered: ‎01-05-2012
Message 7 of 21 (2,811 Views)

Re: Beats software not installed?

 

According to your model, download this one:

 

sp51338.exe

 

All software for your model:

 

HP Pavilion Elite HPE-520nl Desktop PC

 

As far as i remember "Beats software" is included in the software.

Download and install!

 

 

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Tutor
kaanmijo
Posts: 11
Registered: ‎01-12-2012
Message 8 of 21 (2,801 Views)

Re: Beats software not installed?

I installed it and restarted my computer and it didn't do the trick.. It still isn't installed :smileysad: 

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Tutor
kupaku48
Posts: 21
Registered: ‎01-05-2012
Message 9 of 21 (2,799 Views)

Re: Beats software not installed?

 

Strange...

 

Look for this file, doubleclick it, it's the Control Panel object:

 

C:\Program Files\IDT\WDM\idtcpl64.cpl

 

 

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Tutor
kaanmijo
Posts: 11
Registered: ‎01-12-2012
Message 10 of 21 (2,796 Views)

Re: Beats software not installed?

Then it opens the IDT HD Sound equalizer.

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