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Re: CQ5115UK graphic driver update (67 Views)
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Student
theboywood
Posts: 2
Registered: ‎04-09-2012
Message 1 of 4 (84 Views)

CQ5115UK graphic driver update

Hi all

 

I have been trying to update my graphics driver so that I can run a PC game (Shogun 2 Total War). I updated the RealTek audio driver without any problem, but whenever I try to update the graphics driver (at the following link), I just get the message The update did not complete successfully. (259)

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-77118-1&cc=us&dlc=en&lc=en&...

 

Please help! Thank you.

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PhD Student
CharlesHP
Posts: 1,477
Registered: ‎11-17-2008
Message 2 of 4 (81 Views)

Re: CQ5115UK graphic driver update

Use this link instead:
ftp://ftp.hp.com/pub/softlib/software11/COL31087/pv-77118-1/sp44478.exe
=========================================================
I am an HP employee.
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Student
theboywood
Posts: 2
Registered: ‎04-09-2012
Message 3 of 4 (72 Views)

Re: CQ5115UK graphic driver update

Thanks for such a quick and efficient reply!

 

Unfortunately that link downloaded the same driver, and when I tried to install it, it ran through the installation process, looking as if it was going to work, but ended up with the same dialogue windown stating The update did not complete successfully. (259)

 

Do you have any other ideas...?!

 

Thank you.

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Teacher
TheBairn
Posts: 163
Registered: ‎10-20-2009
Message 4 of 4 (67 Views)

Re: CQ5115UK graphic driver update

Having the same HP CQ5115uk computer, I too took the opportunity in downloading the graphics card software update, similar to theboywood I received the same message "not complete error 259". Is there a fault in the download?  

Still learning, thanks for your help.
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