Cannot display HD content - HDCP Issue [ Edited ]

[mattmadderra]

Products in Question:

HP 2711x Monitor & HP Pavilion HPE h9-1120t Phoenix (with AMD Radeon HD 7770)

OS:

Windows 7 Ultimate Service Pack 1

Error:

When attempting to purchase HD content from iTunes, I receive "This cannot be played in HD on this computer". Upon clicking Learn More, it describes issues with HDCP

What I've done so far:

1) Download/Install latest graphics driver from AMD

2) Download/Install latest monitor driver from HP

Not sure what the next step is or what is wrong with my system that is prohibiting this. Ideas? Thanks!

[Big_Dave · Accepted solution]

Hi,

Download this Cyberlink Blu-Ray and 3D Advisor. Install the program and then launch it and click on 3D analysis. Post your results.

[mattmadderra]

Thanks for the advice... The issue was the connection (aka cable). I swapped the HDMI I was using with a DVI and now everything works properly.