Question
Reply
 
Student
KevinDVD
Posts: 1
Member Since: ‎03-03-2012
Message 1 of 2 (1,167 Views)

DVD drive not found in Windows 8 consumer preview (compaq presario sr5448f)

Hello I recently upgraded from Vista to the new Windows 8 consumer preview and now I can't play CDs/DVDs anymore.  Usually when I played DVDs it would show up in the computer folder, but now all I see is Compaq (C:smileyhappy: and Factory_IMAGE (D:smileyhappy:.   I looked in device manager but couldn't find a tab that said cd/dvd.  I tried the microsoft and compaq websites but there doesn't seem to be any support for this problem anywhere.  

Provost
Paul_Tikkanen
Posts: 46,549
Member Since: ‎07-13-2010
Message 2 of 2 (1,161 Views)

Re: DVD drive not found in Windows 8 consumer preview (compaq presario sr5448f)

Hi:

 

I wonder if you have to install the chipset driver...

 

http://www.nvidia.com/object/nforce-vista-win7-64bit-15.56-driver.html

 

If that doesn't get it, then I don't know what the issue could be.

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation