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Message 1 of 11 (2,130 Views)

HP 2009 m monitor - flashing menu won't go away

My monitor keeps flashing the black menu boxes. I tried holding in the menu button for 10 seconds, it says it's resetting, then it starts flashing again.  I have unplugged and this helped for a while, but the flashing menu keeps coming back.

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Message 2 of 11 (2,120 Views)

Re: HP 2009 m monitor - flashing menu won't go away

Try a monitor reset. Unplug the monitor and hold down the monitor's power button for 30 seconds. Plug the monitor back in and see how it works.

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HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
Posts: 5
Member Since: ‎12-12-2010
Message 3 of 11 (2,076 Views)

Re: HP 2009 m monitor - flashing menu won't go away

This did help temporarily, but the flashing menu comes back.  I am also getting a message saying OSD lockout.  I have tried to reset through the menu.  I have unplugged.  Could this be a virus?  My monitor is only about 18 months old. 

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Message 4 of 11 (2,074 Views)

Re: HP 2009 m monitor - flashing menu won't go away

[ Edited ]

It's not a virus.  Unplug the monitor's cable and both ends and then refasten it. Hold down the monitor's menu button for 30 seconds and see if that clears the flashing menu.

 

Check each button on the monitor for a depression and release "feel". Sometimes these buttons go bad.

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
Posts: 5
Member Since: ‎12-12-2010
Message 5 of 11 (2,061 Views)

Re: HP 2009 m monitor - flashing menu won't go away

Thanks for your help.  Unfortunately that didn't work either.  I completely disconnected the monitor and held in the power button.  It came up ok, now I have the OSD lockout right in the middle of my screen.  Do you think my buttons have broken inside?  They don't seem to be stuck at all.  If the are broken, how do I get them fixed?

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Posts: 21,728
Member Since: ‎07-17-2009
Message 6 of 11 (2,057 Views)

Re: HP 2009 m monitor - flashing menu won't go away

[ Edited ]

What model PC and video card are you using?  We can try a video driver update but I really think the issue is the monitor.

 

How is the monitor cable to the PC? (VGA, DVI, HDMI) Are you using any adapters? 

 

 

Is the monitor still under warranty?

 

 

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
Posts: 5
Member Since: ‎12-12-2010
Message 7 of 11 (2,051 Views)

Re: HP 2009 m monitor - flashing menu won't go away

I've got a Dell Inspiron 580S.  I can't answer the rest of your questions, they're beyond my knowledge.  The monitor is about 18 months old, so no warranty.  The cords are in perfect shape and nothing runs between the monitor and the computer.  Sorry I can't  help more.

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Member Since: ‎07-17-2009
Message 8 of 11 (2,028 Views)

Re: HP 2009 m monitor - flashing menu won't go away

Go into Device Manager and find the Display Adapter.  What model is indicated?  Do the same for monitors. What monitor is indicated?

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
Posts: 5
Member Since: ‎12-12-2010
Message 9 of 11 (2,008 Views)

Re: HP 2009 m monitor - flashing menu won't go away

Display adapter - Intel (R) Graphics Media Accelerator HD

Monitor - HP 2009 series wide LCD monitor

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Posts: 21,728
Member Since: ‎07-17-2009
Message 10 of 11 (1,966 Views)

Re: HP 2009 m monitor - flashing menu won't go away

See if this utility detects that a video driver update is available.

 

  1. Intel Driver Update Utility  Intel Driver Update Utility
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HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
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