HP 2009m will not read the dvi or vga connections and goes to sleep (869 Views)
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Top Student
ashtonk90
Posts: 7
Registered: ‎12-20-2011
Message 1 of 13 (869 Views)

HP 2009m will not read the dvi or vga connections and goes to sleep

Today I was in the middle of playing a game when my monitor shut off. I restarted it and it says no signal on the dvi or vga and will go to sleep. I've got a GeForce 9400 gt graphics card. I hooked my computer up to another monitor and it does the same thing. What could be the problem?
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Big_Dave
Posts: 18,856
Registered: ‎07-17-2009
Message 2 of 13 (847 Views)

Re: HP 2009m will not read the dvi or vga connections and goes to sleep

Hi,

 

Try this procedure:

Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any.  You might want to buy a can of compressed air to blow the dust out of the CPU heat sink.  Plug your PC back in and give it a go.

 

 

So you tried and other monitor and the PC does the same thing, is that correct? If that is correct, then it's not a monitor issue.

 

Please post the exact HP product number for your PC.  If your PC has integrated video, then remove the video card on try using the on board video.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
ashtonk90
Posts: 7
Registered: ‎12-20-2011
Message 3 of 13 (835 Views)

Re: HP 2009m will not read the dvi or vga connections and goes to sleep

Yes I've taken it apart and gave it a good cleaning. I tried all your suggestions and nothing seemed to work. Still no signal and then goes to sleep. I've tried a new video card as well which did nothing still having the same problem. The monitor is an hp 2009m the computer is a Titanium Gamer AMTI9002 with Intel 2.2 GHz core2 duo E2200 2 GB DDR2/800, 250 GB SATAII, DVD-RW, built-in Intel GMA
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Big_Dave
Posts: 18,856
Registered: ‎07-17-2009
Message 4 of 13 (833 Views)

Re: HP 2009m will not read the dvi or vga connections and goes to sleep

[ Edited ]

Hi,

 

Have you tried known good cable without using any adapters?

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
ashtonk90
Posts: 7
Registered: ‎12-20-2011
Message 5 of 13 (829 Views)

Re: HP 2009m will not read the dvi or vga connections and goes to sleep

Yes that was the first thing I tried...still didn't work
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Big_Dave
Posts: 18,856
Registered: ‎07-17-2009
Message 6 of 13 (827 Views)

Re: HP 2009m will not read the dvi or vga connections and goes to sleep

Hi,

 

Please post the HP product code for your PC.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
ashtonk90
Posts: 7
Registered: ‎12-20-2011
Message 7 of 13 (825 Views)

Re: HP 2009m will not read the dvi or vga connections and goes to sleep

The product key is FV583A
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Big_Dave
Posts: 18,856
Registered: ‎07-17-2009
Message 8 of 13 (824 Views)

Re: HP 2009m will not read the dvi or vga connections and goes to sleep

Hi,

 

The information that you provided is not the HP product number.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
ashtonk90
Posts: 7
Registered: ‎12-20-2011
Message 9 of 13 (823 Views)

Re: HP 2009m will not read the dvi or vga connections and goes to sleep

Sorry I'm not very tech savvy...that number can be found on the back of the monitor right?
Provost
Big_Dave
Posts: 18,856
Registered: ‎07-17-2009
Message 10 of 13 (822 Views)

Re: HP 2009m will not read the dvi or vga connections and goes to sleep

Hi,

 

It's the HP PC product number.  You already said that your PC does the same thing with another monitor.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
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