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04-13-2012 11:28 AM
Solved! Go to Solution.
04-13-2012 02:54 PM - edited 04-13-2012 03:26 PM
Disconnet the monitor from your laptop. Now see if the laptop screen resolution can be set to 1600 by 900 or larger. And the results are? 1366 by 768
You might try switching the HP 2011x to the primary monitor and see if the resolution can be changed tp 1600 by 900. Go into the Intel Graphics and Media Control Panel program, select advanced, then setup up the resolution for your monitors.
04-13-2012 06:44 PM
Like I stated this is related to win 7.
04-16-2012 09:44 AM
It seems to be AMD driver related, that the monitor with its possible resolution is not properly recognized.
Maybe with another monitor cable?
04-16-2012 02:32 PM
I found on the internet a site that suggested that I go to the Intel site and run the Intel driver update utility.
I went and ran the ultility and it identified that my built grphics chipset driver needed to be updated. It was
related to windows 7 x64. Once I installed this driver update and rebooted, I went in and tried to change my
resolution and low and behold there was a lot more screen resolutions to choose from and my recommended
1600x900 was in the pick list. I selected that resolution and I was able set me screen resolution to what was recommended.
I hope HP will go out and package this up in maintenance packages. It stated that the issue is related to EDID and that some
flat screen monitors are having issues communicating there settings.