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Re: HP Beats Audio (162 Views)
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Honor Student
Bowsel
Posts: 4
Registered: ‎06-25-2012
Message 1 of 5 (176 Views)
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HP Beats Audio

:womanfrustrated:

I just bought a new HP touchsmart and one of the programs listed in Start is:   HP Beats Audio.  When I click on the icon, the message is CANNOT FIND .STARTUP FILE.  Same message when I do a search and click on that icon and when I try to open with Control Panel.  When I check the directories, there are lots of files in this program.  So why won't it start and what can I do?  I tried Recovering the program, but HP Beats Audio is not listed.  Thanks.

 

 

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DavidPK
Posts: 23,369
Registered: ‎09-24-2010
Message 2 of 5 (173 Views)

Re: HP Beats Audio

Hi,

 

Try using Recovery Manager to reinstall the IDT HD Audio Driver ( this should also reinstall the Beats Audio interface ).

 

After the reinstallation has completed, restart the PC.

 

Regards,

 

DP-K

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Microsoft MVP - Microsoft Windows Expert - Consumer

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Honor Student
Bowsel
Posts: 4
Registered: ‎06-25-2012
Message 3 of 5 (170 Views)

Re: HP Beats Audio

As mentioned in my question, tried that but the program wasn't there.

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Honor Student
Bowsel
Posts: 4
Registered: ‎06-25-2012
Message 4 of 5 (162 Views)

Re: HP Beats Audio

I apologize.  Tried again looking in drivers, and worked like a charm.  Thanks!

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DavidPK
Posts: 23,369
Registered: ‎09-24-2010
Message 5 of 5 (158 Views)

Re: HP Beats Audio

Hi,

 

You're welcome, glad it helped :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

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