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jasmin99luna
Posts: 1
Member Since: ‎02-10-2014
Message 1 of 3 (6,131 Views)

I cant connect my HMDX jam speaker to my windows 8 HP computer!

:smileysad: i just got this windows 8 HP computer and i can't figure out how to connect my HMDX jam speaker to it. Every time i attempt to ' search for devices' it won't show up. I made sure it was on and in range to be located by the computer but it just wont connect. Can some one help me because i have had this speaker for along time and i use it almost every day and this computer not connecting with it is becoming a huge inconvenience.

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Big_Dave
Posts: 20,751
Member Since: ‎07-17-2009
Message 2 of 3 (6,085 Views)

Re: I cant connect my HMDX jam speaker to my windows 8 HP computer!

[ Edited ]

Hi,

 

Please post the HP product number for your PC.

 

How to Find the HP Model Number and the HP Product Number or let HP automatically find your PC model number and HP network attached printers.

 

Check the below setting on your PC.

 

bluetooth settings.jpg

 

Bluetooth settings1.jpg

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HP Photosmart Premium C309G, HP Photosmart 6520
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bpg77
Posts: 1
Member Since: ‎07-20-2014
Message 3 of 3 (4,126 Views)

Re: I cant connect my HMDX jam speaker to my windows 8 HP computer!

  • Make sure the Jam speaker is in pairing mode if unsure then hold down the play / pause button for a few seconds to allow new pair mode..
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