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Student
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Member Since: ‎02-10-2014
Message 1 of 4 (11,301 Views)

I cant connect my HMDX jam speaker to my windows 8 HP computer!

:smileysad: i just got this windows 8 HP computer and i can't figure out how to connect my HMDX jam speaker to it. Every time i attempt to ' search for devices' it won't show up. I made sure it was on and in range to be located by the computer but it just wont connect. Can some one help me because i have had this speaker for along time and i use it almost every day and this computer not connecting with it is becoming a huge inconvenience.

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Member Since: ‎07-17-2009
Message 2 of 4 (11,257 Views)

Re: I cant connect my HMDX jam speaker to my windows 8 HP computer!

[ Edited ]

Hi,

 

Please post the HP product number for your PC.

 

How to Find the HP Model Number and the HP Product Number or let HP automatically find your PC model number and HP network attached printers.

 

Check the below setting on your PC.

 

bluetooth settings.jpg

 

Bluetooth settings1.jpg

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HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 760TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Student
Posts: 1
Member Since: ‎07-20-2014
Message 3 of 4 (9,298 Views)

Re: I cant connect my HMDX jam speaker to my windows 8 HP computer!

  • Make sure the Jam speaker is in pairing mode if unsure then hold down the play / pause button for a few seconds to allow new pair mode..
Student
Posts: 1
Member Since: ‎04-28-2015
Message 4 of 4 (871 Views)

Re: I cant connect my HMDX jam speaker to my windows 8 HP computer!

I am having the same issue with my computer. It will not show up in devices however, my settings looks totally different from the one mentioned. Bluetooth is in pairing mode, its close to the computer and no one else is connected to it yet it still will not show up in devices on my HP. 

Capture.JPG

 

my computer:

Capture2.JPG

 

PLEASE HELP

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