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Re: I have an HP h8-1010 and it is supposed to be compatible with dual monitors... (893 Views)
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Student
Silently
Posts: 3
Registered: ‎08-28-2011
Message 1 of 5 (907 Views)
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I have an HP h8-1010 and it is supposed to be compatible with dual monitors...

[ Edited ]

But there is only one port for monitors (DVI). I don't understand this really... There is an HDMI port as well but is that what it meant when it supports dual monitors? There are other ports but they are covered up and say "Do not remove". Any help would be appreciated. Thanks.

 

Graphics card: http://www.amd.com/us/products/desktop/graphics/amd-radeon-hd-6000/hd-6450/pages/amd-radeon-hd-6450-...

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Big_Dave
Posts: 17,062
Registered: ‎07-17-2009
Message 2 of 5 (897 Views)

Re: I have an HP h8-1010 and it is supposed to be compatible with dual monitors...

[ Edited ]

Hi,

 

When a discrete video card is installed the video ports on the motherboard are disabled by the bios.  HP caps those ports since they don't work to avoid confusion.

 

The AMD 6450 that you referenced has four ports (display port, HDMI, DVI and VGA).

 

This HP dual monitors article is for the HP-1010.

 

What video ports are on your monitors?

 

Please post an image (picture) of the video card ports.

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Student
Silently
Posts: 3
Registered: ‎08-28-2011
Message 3 of 5 (893 Views)

Re: I have an HP h8-1010 and it is supposed to be compatible with dual monitors...

My monitors are both HP 2011x. I believe they are compatible with DVI and VGA only.  I don't have an easy way to post pictures, sorry. The only available ports on my computer tower are DVI and HDMI, but I have a converter for VGA to DVI... Is the easiest solution to get an HDMI compatible monitor?

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Big_Dave
Posts: 17,062
Registered: ‎07-17-2009
Message 4 of 5 (881 Views)

Re: I have an HP h8-1010 and it is supposed to be compatible with dual monitors...

[ Edited ]

Hi,

 

 

 

Your monitors are DVI-D and VGA.

 

Use a DVI cable for one monitor.

 

Use a DVI to HDMI cable for the other monitor.  www.pccables.com has what you need.

 

Both monitors will now run digital which is the best quality.

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Student
Silently
Posts: 3
Registered: ‎08-28-2011
Message 5 of 5 (877 Views)

Re: I have an HP h8-1010 and it is supposed to be compatible with dual monitors...

[ Edited ]

 

The second picture below is the port I have on my computer that I currently have my one monitor hooked up to (I am using a white cable). I am pretty sure it is DVI.. I have not changed the graphics card and I went on the HP support assistant to view my computer's information and the graphic's card I linked previously is the one my computer has.

http://www.google.com/imgres?q=DVI-d+port&um=1&hl=en&safe=off&biw=1312&bih=645&tbm=isch&tbnid=ulC-cm...

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