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Honor Student
sbasgall
Posts: 2
Member Since: ‎04-11-2013
Message 1 of 12 (747 Views)

I have an hp pavilion m6 with a built-in microphone problem

I cannot get my built-in microphone to work in my HP Pavilion m6.

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banhien
Posts: 33,297
Member Since: ‎01-29-2009
Message 2 of 12 (745 Views)

Re: I have an hp pavilion m6 with a built-in microphone problem

Hi,

Please enable Microphone in Recording devices as follows:

1. Right click speaker icon (right hand corner)
2. Select Microphone devices
3. Right click Microphone
4. Enable it
5. Click Apply/Ok

Regards.

BH
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Top Student
jensdc
Posts: 5
Member Since: ‎07-16-2013
Message 3 of 12 (644 Views)

Re: I have an hp pavilion m6 with a built-in microphone problem

Hi,

 

Last month i had my screen changed because it didn't work anymore. Maybe it has not anything to do with the problem i have now. When i used skype a couple of months ago i could easily talk without having any problems, now when i tried it this afternoon i could hear the other person but she couldn't hear me.

So i looked on your site, on this topic: but the problem is i haven't got the option of 'microphone devices'.

 

I already tried to redownload the driver of 'IDT high definition audio codec'

 

If you have any suggestions?

 

Thank you

Regents Professor
Cloud_Strider
Posts: 5,568
Member Since: ‎09-23-2010
Message 4 of 12 (619 Views)

Re: I have an hp pavilion m6 with a built-in microphone problem

Was the screen a self repair or was it a repair done by HP or an authorized partner?

 

If it was a repair by HP or an authorized partner, then I would contact them again to have it served.  The internal microphone does route from the top of the display panel to the motherboard.  If the microphone category is indeed missing, then it may be due to a loose cable connecting the motherboard to the mic. 

 

Do you know if the webcam works?

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Top Student
jensdc
Posts: 5
Member Since: ‎07-16-2013
Message 5 of 12 (617 Views)

Re: I have an hp pavilion m6 with a built-in microphone problem

The webcam is still working.

 

The PC was repaired by the shop (Saturn) where i bought the computer so maybe i should contact them but the only problem is last i had to wait 3 weeks before i had my computer back bacause they didn't repair it there but somewhere in the Netherlands.

 

Honor Student
sbasgall
Posts: 2
Member Since: ‎04-11-2013
Message 6 of 12 (608 Views)

Re: I have an hp pavilion m6 with a built-in microphone problem

It worked for a while, but it is not not working.

Regents Professor
Cloud_Strider
Posts: 5,568
Member Since: ‎09-23-2010
Message 7 of 12 (591 Views)

Re: I have an hp pavilion m6 with a built-in microphone problem

Top Student
jensdc
Posts: 5
Member Since: ‎07-16-2013
Message 8 of 12 (577 Views)

Re: I have an hp pavilion m6 with a built-in microphone problem

My type of computer is m6-1000sb.

The number is B4A09EA#UUG

 

I looked it up, and there should be a microphone:

 

Maybe they replaced my screen that was damaged by a wrong one

Top Student
jensdc
Posts: 5
Member Since: ‎07-16-2013
Message 9 of 12 (576 Views)

Re: I have an hp pavilion m6 with a built-in microphone problem

Allright I also couldn't find anything of TrueVision HD on my computer. Although the camera itselfs works because another standard program 'Cyberlink cam' is working and skype video als works but the microphone doesn't.

Regents Professor
Cloud_Strider
Posts: 5,568
Member Since: ‎09-23-2010
Message 10 of 12 (574 Views)

Re: I have an hp pavilion m6 with a built-in microphone problem

I never doubted there was a microphone.  :smileywink:

 

The microphone has an internal cable that connects it to the motherboard of the system.  What I am suggesting as the most likely scenario is that they didn't connect this little cable back to the motherboard when the repair was done.  It happens. 

 

Did it work before the repair and never worked after the repair?  If so, then the above theory is the most likely cause.

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