Question
Reply
 
Tutor
ks84j
Posts: 2
Member Since: ‎02-02-2011
Message 1 of 15 (20,921 Views)
Accepted Solution

Monitor message" Power Button Lockout"

New HP 23" monitor -  HP 2310m   Accidentally held down the power button too long; now I can't get the monitor to turn completely off. When the computer is shut off the monitor goes to the sleep mode with the orange LED (on/off switch) always lit orange. How can I turn the monitor off completely and clear the message  "Power Button Lockout"? thank you

Master's Graduate
konk6i3
Posts: 460
Member Since: ‎11-02-2009
Message 2 of 15 (20,917 Views)

Re: Monitor message" Power Button Lockout"

From the manual:

 

Power Button Lockout— Indicates the power button is locked. If the power button is locked, the warning message Power Button Lockout displays.

 

If the power button is locked, press and hold the power button for 10 seconds to unlock the power button function.

 

If the power button is unlocked, press and hold the power button for 10 seconds to lock out the power button function.

 

Cheers,

 

... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
Tutor
ks84j
Posts: 2
Member Since: ‎02-02-2011
Message 3 of 15 (20,916 Views)

Re: Monitor message" Power Button Lockout"

 Thank you for the help & your solution! I held the power button for 10 sec and the monitor shut down. Again - I appreciate your help-

 

Student
Joel45
Posts: 1
Member Since: ‎07-24-2012
Message 4 of 15 (18,785 Views)

Re: Monitor message" Power Button Lockout"

Thanks. It worked perfectly!

Honor Student
gladysk
Posts: 2
Member Since: ‎08-10-2012
Message 5 of 15 (18,630 Views)

Re: Monitor message" Power Button Lockout"

My HP Monitor 2009m insists on 'going to sleep' instead of turning off.  A message 'Power Button Lockout' appears and won't go away.  Appreciate any help available.

 

Second issue: The program 'HP Solutions' has stopped working on my computer and I can't seem to get it corrected.  Need help on this one too.

Associate Professor
vnyga
Posts: 1,571
Member Since: ‎05-17-2011
Message 6 of 15 (18,553 Views)

Re: Monitor message" Power Button Lockout"

Hold the power button up to 1 minute to disable lockout
*** Say 'Thanks' with Kudos ***
Honor Student
gladysk
Posts: 2
Member Since: ‎08-10-2012
Message 7 of 15 (18,403 Views)

Re: Monitor message" Power Button Lockout"

thanks with kudos.  10 seconds hold down solved the problem.

Student
gotoogirl
Posts: 1
Member Since: ‎12-25-2013
Message 8 of 15 (10,231 Views)

Re: Monitor message" Power Button Lockout"

my computer is saying power button lockout and has green light flashing in back of tower i held down power button down and still nothing

Associate Professor
vnyga
Posts: 1,571
Member Since: ‎05-17-2011
Message 9 of 15 (10,162 Views)

Re: Monitor message" Power Button Lockout"

> i held down power button down and still nothing

Which power button???
*** Say 'Thanks' with Kudos ***
HP Support Agent
Mrstenter
Posts: 5,242
Member Since: ‎09-02-2013
Message 10 of 15 (10,022 Views)

Re: Monitor message" Power Button Lockout"

Hi Vnyga,

 

 

I would be happy to assist if needed. Please let me know what is your model number and operating system?

Here is a link that will help you find that out.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108&lc=en&cc=us&dlc=en

 


Please let me know.

 

Thanks

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!

Mrs.Tenter
I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation