02-02-2011 01:41 PM
New HP 23" monitor - HP 2310m Accidentally held down the power button too long; now I can't get the monitor to turn completely off. When the computer is shut off the monitor goes to the sleep mode with the orange LED (on/off switch) always lit orange. How can I turn the monitor off completely and clear the message "Power Button Lockout"? thank you
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02-02-2011 02:36 PM
From the manual:
Power Button Lockout— Indicates the power button is locked. If the power button is locked, the warning message Power Button Lockout displays.
◦ If the power button is locked, press and hold the power button for 10 seconds to unlock the power button function.
◦ If the power button is unlocked, press and hold the power button for 10 seconds to lock out the power button function.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
08-10-2012 07:24 PM
My HP Monitor 2009m insists on 'going to sleep' instead of turning off. A message 'Power Button Lockout' appears and won't go away. Appreciate any help available.
Second issue: The program 'HP Solutions' has stopped working on my computer and I can't seem to get it corrected. Need help on this one too.
12-31-2013 12:53 PM
I would be happy to assist if needed. Please let me know what is your model number and operating system?
Here is a link that will help you find that out.
Please let me know.