HP Support Forums
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05-12-2011 10:28 PM
You need to update the video card driver.. Here is the link for your computer p6313w video card . The link is Video card driver link
On the page click on Agree and Download , and on the pop up click on Save and Save the file on Desktop.
After we get the file on Desktop, Right click on the Downloaded file , and select "Run As Admin" or " Run ".
And Install the driver on the computer, and when installation is completed Restart the computer to Apply the Changes..
It will resolve the issue U had.
Click on Kudos sign on left to say " Thanks "...
11-30-2011 08:13 AM
12-11-2011 09:03 PM
So here it goes. I have an Intel Pentium 4 processor; 512mb DDR SDRAM memory; 120gb Ultra DMA Hard Drive; NIVIDIA GeForce 4 MX 440 AGP 8x graphics card with 64mb DDR memory and TV-out; HP Pavilion a250n with windows XP. My problem is as follows: I had internet minimized and was playing minecraft on my desktop at the same time. When all of a sudden my minecraft screen went black and then turned blue with a lot of exception codes and such. First thing I did was turn off my computer and reboot. Then the HP screen came up and then a black screen that kept repeating insert floppy.......like 20 times, then insert cd drive...next the screen went to a no signal screen and a second later my monitor went off from blue on light to orange light, and the pc still running. So I rebooted again and pc came on, fans running, lights....but my monitor said no signal again and went to orange. Also my keyboard flashed on then off, mouse was on. I then turned all off and unplugged everything: power plug and all that attached to hard drive. I waited 30 minutes and tried and nothing different. Then I tried dusting everthing and hooked up another keyboard/power cord and no change. Is there anything else I can try to do? I have so many files/games/photos/an more that I can not lose. If it has crashed I have to be able to recover all I had at least. Even if I had a restore cd I would lose everything..and I can not afford to do that. Last question is if I took it in would they be able to transfer everything on hard drive to a thumb/pin/flash drive to put on another computer? Thanks so much.
12-12-2011 03:07 AM
first - you should open your own thread, and it doesn't looks like it's a monitor problem.
It looks like a hard disk problem - can you test it in another pc?
Or bring it to an it professional who can test and/or backup it.