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Problems with video card (499 Views)
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Honor Student
lummy18
Posts: 3
Registered: ‎01-05-2012
Message 1 of 1 (499 Views)

Problems with video card

*Product Name and Number:

     HP Pavilion p6637c-b PC bundle

 

*Operating System installed (if applicable) 
     Windows 7 Home Premium (64-bit)

 

Hi, when I switched user form one account to the other on my computer, the screen flashed black and when it stopped the whole screen was messed up. The resolution was all wrong I tried fixing it but it wouldn't give me the option to put the one it is recommended. The whole task bar and windows when with a solid color, and the Aero feature doesn't work. I tried the troubleshooter and all it did was show me a message that said:

 

"The current video card may support Aero with a driver that is compliant with the Windows Display Driver Model (WDDM).  Contact the manufacturer of your computer or video card for a WDDM-compatible driver."

 

I'm completely lost and I don't know what to do. Can someone please help me :'(

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