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Top Student
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Member Since: ‎12-03-2011
Message 1 of 9 (5,685 Views)

Ps3 and Monitor Hp 2311x. Problem with Hdmi. no input!!!

Hi everyone!

 

I bought the Hp 2311x monitor and i wanted to use it with my Pc and my Ps3.

No problem for the pc, but i cant use it with the console.

 

it can't be a problem of the cable because i use it with another tv...and my hdmi monitor port works as well with other hardware!

 

I tried to reset video settings of the console (helding down the reset button till the red light come back) but nothing happens

 

The signal doesn't arrive to the monitor.

 

Any suggestion, anyone has the same problem?!

 

Sorry for my english -.-

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Provost
Posts: 23,439
Member Since: ‎07-17-2009
Message 2 of 9 (5,683 Views)

Re: Ps3 and Monitor Hp 2311x. Problem with Hdmi. no input!!!

Hi,

 

What resolutions have you selected in the PS3 video setup?  They should be set to 720P or 1080P.

 

Try just cabling the PS3 to the monitor leaving your PC disconnected. Now power off the PS3 after you have saved the above video settings. Now try a monitor reset.  Unplug the monitor’s power cord and hold down the monitor’s power button for 30-60 seconds. Power up the monior and go into the monitor's menu and make sure that the video input is set to HDMI.

 

Now power up the PS3 and give it a go.

 

 

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-5930k, X99, 16GB 2800 MHz DDR4, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI, Corsair H75 water cooler
Windows 8.1 UEFI mode
Top Student
Posts: 6
Member Since: ‎12-03-2011
Message 3 of 9 (5,673 Views)

Re: Ps3 and Monitor Hp 2311x. Problem with Hdmi. no input!!!

hi, thank you for the answer but i have the same issue...

 

Is it normal that i can't change the video input, or press any button while the screen says to me

"check video cable" (this is the translation for "Controllare il cavo video")????

To do that i have to connect it to the pc, and change the settings..

 

 

i don't know if the monitor resets correctly i hadn't any feedback

 

Smiley Sad

 

Thanks nevertheless

Provost
Posts: 23,439
Member Since: ‎07-17-2009
Message 4 of 9 (5,659 Views)

Re: Ps3 and Monitor Hp 2311x. Problem with Hdmi. no input!!!

Hi,

 

Contact HP Support.  There have been numerous posts pertaining to HDMI issues with the HP 2x11 monitors.

 

There appears to be a HDMI interface issue in these monitors.

 

 

HP's support number is 800-474-6836 or 800-HPINVENT or online here.

 

Try a different HDMI cable. A small impedance change in the cable my circumvent the issue.

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-5930k, X99, 16GB 2800 MHz DDR4, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI, Corsair H75 water cooler
Windows 8.1 UEFI mode
Top Student
Posts: 6
Member Since: ‎12-03-2011
Message 5 of 9 (5,658 Views)

Re: Ps3 and Monitor Hp 2311x. Problem with Hdmi. no input!!!


Try a different HDMI cable. A small impedance change in the cable my circumvent the issue.


Hi, can you be more specific please? What type of hdmi can i buy? version? something particular?

Thanks

Provost
Posts: 23,439
Member Since: ‎07-17-2009
Message 6 of 9 (5,641 Views)

Re: Ps3 and Monitor Hp 2311x. Problem with Hdmi. no input!!!

Hi,

 

I would suggest that you contact HP Support.

 

I am asking HP to have an engineer look into the HDMI issues and the HP 2x11x monitors.

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-5930k, X99, 16GB 2800 MHz DDR4, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI, Corsair H75 water cooler
Windows 8.1 UEFI mode
Top Student
Posts: 6
Member Since: ‎12-03-2011
Message 7 of 9 (5,630 Views)

Re: Ps3 and Monitor Hp 2311x. Problem with Hdmi. no input!!!

Ok i have contacted the Hp support..

Thanks.

 

waiting for news

IXT Student
Student
Posts: 1
Member Since: ‎01-12-2012
Message 8 of 9 (5,255 Views)

Re: Ps3 and Monitor Hp 2311x. Problem with Hdmi. no input!!!

Hi Lidfrid, I was just about to buy a 2311X with the same idea - use with PC and PS3. Did you get it fixed or not?

Student
Posts: 1
Member Since: ‎03-29-2012
Message 9 of 9 (4,725 Views)

Re: Ps3 and Monitor Hp 2311x. Problem with Hdmi. no input!!!

I had a similar issue with muliple PCs.  I unplugged the monitor for a minute, then turned it on and connected to the primary PC to see the screen.  From there I selected the montior default for auto detect.  Once that was on I can change inputs pretty quickly.

 

(I also held down the pwr button for 60 seconds but that didnt help.)

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