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Startup problem (137 Views)
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JacVac777 Honor Student
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JacVac777
Posts: 2
Registered: ‎06-06-2012
Message 1 of 4 (137 Views)
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Startup problem

[ Edited ]

‎06-06-2012 07:45 AM - edited ‎06-06-2012 12:38 PM

Hi !

 

Since few weeks, when I get to my computer in the morning (never shut it down), I try to get the desktop, but I get a black screen instead.

 

So I click on the "Sleep" button on keyboard, than click again to "wake up" but still a black screen. Have to do the same operation again, then I get my computer back...

 

So I disabled ALL kind of sleep mode, screen, hard drives, etc.... No I have to RESTART the computer to get an image. After this reboot, everything works fine all day....

 

Same problem is back morning after...........

 

Pavilion P6110f, Windows Vista upgraded to Win 7, 64 bits

 

Any suggestion is welcome.

 

Very disappointed with an HP computer that is only TWO (2) years old......

 

Thanks !

 

Jacques

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Master's Graduate Master's Graduate
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SomelOguh
Posts: 653
Registered: ‎02-10-2010
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Re: Startup problem

‎08-03-2012 05:02 AM

Hello,

 

You do not shutdown you computer and the screen is black always? You always leave your computer on all the time, also the LCD you have connected to your PC; did i understand it correctly?

 

is the monitor in sleep mode or is it the computer that is on sleep mode? What is the status of the LED for the desktop, for the power button, is it off, amber or what is the color?

 

Also, what is the power led status for the monitor you have? WHat is the monitor model and brand you have and what is the connection type being used, onboard VGA?

 

Either the computer is in slep mode and you can't wake it up or is it something to do with your video card, which in this case its onboard...try to remove the video card driver and install it again, also do check how the card is detected in device manager and let us know.

 

Do you have any external device connected to your unit? Did you change any HW? What is the current BIOS version you have?

 

But lets gather the info I requested and lets see what we can do.

 

THanks,

I work for HP! Please remember to provide kudo.JPGand if this helped click ON AS.JPG

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JacVac777 Honor Student
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JacVac777
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Registered: ‎06-06-2012
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Re: Startup problem

‎08-03-2012 02:03 PM

Hi !

 

Many thanks for your reply...

 

Since then, I had my monitor repaired, it did fix the problem...

 

Thanks again !

 

Jacques

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Master's Graduate Master's Graduate
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SomelOguh
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Registered: ‎02-10-2010
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Re: Startup problem

‎08-05-2012 05:33 AM

Hello Jacques,

 

Thanks for your reply and good to hear that the issue is resolved!

 

Regards,

I work for HP! Please remember to provide kudo.JPGand if this helped click ON AS.JPG

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