Volume Issues: asus computer and keyboard with hp2010i monitor.

[nanbob]

The Asus keyboard has volume controls which we normally don't touch (except by accident as it is directly above the Escape button) and the HP 2010i monitor has volume controls which we normally don't use.

If we normally want to adjust the volume up/down, we usually use the little icon in the lower right corner of the display screen.  We don't use addtional speakers, other than what is in the monitor.

But when we turn our computer on we have only a 50/50 chance of having the volume work.  The only way we seem to be able to fix it, short-term, is to push the "auto okay" button on the bottom of the monitor, let the little default window pop up and then re-boot the computer.  But this is annoying and a nuisance.

The problem doesn't appear to be software related as when the volume doesn't work, it doesn't work for any software.

Our system is Windows 7.

My computer tech couldn't figure it out.

Anyone else have this problem?

Ideas on how to fix it?

Do you think it is a monitor issue or a computer issue?

Thanks.

NanBob

[SomelOguh]

Hi,

Never heard about this one before.

So, what do you mean that when you turn on your computer you have 50/50 change of having sound? Does that mean that the volume is too low or that you have a red cross on the sound icon on the bottom right corner?

Also, what do you mean by, when the sound does not work, it does not work for any software? What does this mean?

Thanks,

[nanbob]

It's just what I said.            The little sound ICON at the bottom of the monitor that "normally" controls volume is being over-ridden by some unknown source.  We usually keep the little sound ICON set at 39/40 - we very rarely mute it.            

But when I turn the computer back on, there is only a 50/50 chance I will have sound.  I have a link, saved on my desktop that has music in it and I use that to test the system.  If I'm not getting sound, I have to push the little button at the bottom of the monitor that says "auto" and it seems to re-set things to a default.  But then I also have to re-boot for it to take effect.   

Don't know who to blame....my HP monitor or my Asus computer and keyboard.    Haven't really liked them since  bought them about a year ago.