a1700n not allowing the installation of sound drivers for audio device. [ Edited ]

[Kfranz]

HP a1700n

windows xp sp2

recently installed a new hard drive and reinstalled os from scratch.

when trying to install the driver for the audio device listed as "Audio Device on High Definition Bus" I am getting an abupt shutdown with a blue screen refering to ***RltekAUD.sys*** (flashes too fast to get the entire message.

Prior to installing new hard drive, the system worked fine.  I have tried the hot fix suggested by HP, 4 different realtek drivers.

I have tried installing in safe mode, which installs without error, but no sound, and upon reboot to regualr mode, causes blue screen shutdown with error above.

Am running the AMD Athlon 64x2 Dual core processor 3800+

I have disconnected any extra peripheral and can't seem to get my sound back.

Anyone else with a similar issue?  Known fix?

[DoinTFN]

 The original audio driver posted on the HP website for this PC  is for Windows Vista.  This system has Windows XP on it .   If you downloaded and installed that driver that could be the problem, it may not be compatible with XP.  Have you tried searching the web for an XP driver for the Realtek audio?  You may just have to buy a cheap soundcard but you may still have problems finding an XP driver for it. 

[Mister_Do]

Hi Kfranz,

After installing your OS, did you update the Chipset driver? You may want to try this driver from NVIDIA:

http://www.geforce.com/drivers/results/42435

After installing the chipset, try installing the latest driver from Realtek:

http://www.realtek.com.tw/downloads/

From that page select the High Definition Audio Codecs link, accept the terms and then download the version for XP.

Let us know how it goes.

For reference, here is a link to your PC specs:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00820191&cc=us&dlc=en&lc=en&product=3339286

[Kfranz · Accepted solution]

This was an exhausting fix.  However, a problem that seems prevalent with OS machines that came with Vista, but had XP installed on them.

The problem is fixed:  Here was the method and the solution.

I first tried reinstalling the operating system and installing the drivers in a different order.  - NON WORKING

I reinstalled operating system and tried installing driver in safe mode, partial fix, driver would install but would not allow boot into standard mode - NON WORKING

Downloaded and tried 5 different Realtek driver solutions rolling all the way back and forward - NON WORKING

SOLUTION THAT WORKED-

Found this in another forum:

log into regedit, search for "auu bus", delete all entries

delete "Microsoft UAA HD audio bus driver" from the device manager

reboot into safe mode

install the realtek driver 2.02 version

reboot into safe mode

audio working

reinstall Microsoft UAA HD audio bus driver

SOLVED

[Mister_Do]

Thanks for the update. Glad you got it working!