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hdmi audio not functioning as advertised (203 Views)
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nymus2012
Posts: 10
Registered: ‎05-03-2012
Message 1 of 7 (203 Views)

hdmi audio not functioning as advertised

Hello.  Like many, I bought and hp computer for convenience.  Between my job and 4 kids,  I don't have the time to build my own.

I bought an hp h8-1222 about a month ago.  It seemed like a good idea at the time.  Has an i7.  * gb memory and a 7670 ati graphics card with an hdmi port for hd graphics and sound.  I set up my pc and installed my games.  Everything seemed good until i noticed artifacts in Rage.  As most would do this, I went to ATI to update the graphics driver.  There was, indeed an update available, just not for me.  Hp seems to use there own catalyst control center that does not jive with ati's.  Bummer.  Next I found out that the audio codecs for the hdmi port were in fact limited to 2 channel.  I tried everything i could thing of to get it to 5.1.  Scoured forums,  Used the hp support assistant, twice.  Tried to find a work around myself.  Nothing.  I bought this pc with the notion that I had the latest graphics(dx11) and audio.  I bought this for convenience.  Its not very convenient when I waste 8+hours of my life trying to figure out why my Hp H8-222 does not work as advertised.  My computer that replaced this one was a p4 with 2 gbs or ram at 400mhz.  It had a gts 450 and and xfi 5.1 sound card(6 years old).  Other than the ram and proc, my old computer ran better.  That does not make sense to me.  Hp, can you please fix this before I wipe the drive and rip this new pc apart and fix it myself, please

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PhD Student
vnyga
Posts: 1,457
Registered: ‎05-17-2011
Message 2 of 7 (197 Views)

Re: hdmi audio not functioning as advertised

Go here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&docname=bph07165&lc=en&product=5192...
and download the hp drivers.

HTH
V.
*** Say 'Thanks' with Kudos ***
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Tutor
nymus2012
Posts: 10
Registered: ‎05-03-2012
Message 3 of 7 (194 Views)

Re: hdmi audio not functioning as advertised

thanks but as I stated, my hdmi is in 2 channel.  The drivers you referred me to are for the on board 3.5mm.  Since my audio is outputted through hdmi, I need that fixed.

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Provost
Paul_Tikkanen
Posts: 22,540
Registered: ‎07-13-2010
Message 4 of 7 (192 Views)

Re: hdmi audio not functioning as advertised

[ Edited ]

Hi:

 

Did you try the Realtek HDMI audio driver for AMD video adapters?

 

Accept the agreement. Download and install the ATI HDMI Audio Device listed 8th.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

 

Paul

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Tutor
nymus2012
Posts: 10
Registered: ‎05-03-2012
Message 5 of 7 (187 Views)

Re: hdmi audio not functioning as advertised

hey Paul.  That was one of the first things I tried.  The closest I came to a solution was to Kill the edid.  A lot of people have been having this problem and some think that the audio reciever that outputs video to the display is reading the display as having only left and right speakers which would change the hdmi settings in windows to 2 channel.  My reciever, though, has an option to stop audio output from the hdmi so that is not the case.  Thanks for the help, though.

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Tutor
nymus2012
Posts: 10
Registered: ‎05-03-2012
Message 6 of 7 (169 Views)

Re: hdmi audio not functioning as advertised

Would love to see a fancy green solved checkmark

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Tutor
nymus2012
Posts: 10
Registered: ‎05-03-2012
Message 7 of 7 (159 Views)

Re: hdmi audio not functioning as advertised

hmmm. still no word from hp.  Why can't i get hd sound from the pc that advertises hd sound

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