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04-28-2011 07:01 PM
screen went blank while playing a game. Now when I start it fans work and it seems to be booting up, but screen says no video signal and keyboard and mouse are not being detected. I've been through 4 books on how to repair and hours of troubleshooting.
05-03-2011 01:54 AM
Shut down the computer , and disconnect all the cables from back panel of the computer , and open side panel , Reseat the RAM cards , and clean up the dust by blower or with soft brush if there are any...
After that just connect keyboard , mouse monitor and power cable on the PC and power it ON the computer and if you still get NO video signal let me know,,,
*** Click on Kudos sin on left to say thanks....
05-30-2011 07:57 PM - last edited on 05-30-2011 10:07 PM by MrMatthew
I have removed ram cards, cleaned out the dust, installed all and still have the problem. What next? It is important to repair as I cannot get to my files. Please advise.
Pavilion Elite m9517c
[Personal Information Removed]
06-01-2011 11:58 AM
Sorry for late reply ,,
Please take out the RAM cards , and unplug all cables from the back of PC , just plug the power cable and power on the computer , and then check if you get beep sound from motherboard or not. If no beep is there , then there is issue with motherboard or Power supply . . Let me know what you get ,.
Click on the Kudos sign if it helps you ..
06-06-2011 02:13 PM
I have already traveled my 60mi. to take the computer to the shop. I own four HP computers and am very upset on their response. I still have some of my old emails to HP and actually got a response to include the proper steps to repair my error. When I get it back I will write again and tell you the outcome. Winston411
02-03-2012 05:40 AM
why don't you open your own thread and offer all informations of your hardware and what you have tried till now?
Also did it work before?