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no sound (55 Views)
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Honor Student
pizzaisgoood
Posts: 6
Registered: ‎05-06-2012
Message 1 of 4 (55 Views)

i have a pavilion dm4 notebook and it running win 7.

the problem I'm having and cannot figure out is that the sound will somedays work while other days it will not.

I have tried to uninstall and reinstall the driver but still nothing. I would very much appreciate any and all help.

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Distinguished Professor
ManjunathTech
Posts: 2,995
Registered: ‎01-21-2012
Message 2 of 4 (51 Views)

Re: no sound

Hi

 

You have a couple of options as I see it.

 

Go to device manager and uninstall the driver and restart and unit will install the driver automatically.

Try doing System restore to the date when the unit was working fine.

Try to update the driver from hp.com website for Audio & Bios.

 

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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Honor Student
pizzaisgoood
Posts: 6
Registered: ‎05-06-2012
Message 3 of 4 (47 Views)

Re: no sound

i tried the unistall and reinstall but no good. I have tried the recover before and it hasnt worked for be yet either

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Distinguished Professor
ManjunathTech
Posts: 2,995
Registered: ‎01-21-2012
Message 4 of 4 (44 Views)

Re: no sound

Hi

 

Did you try to update the BIOS & Audio driver from HP website. Even after this unit does not get sound then please back up your data then run a recovery on your unit.

 

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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