This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

ocd lockout (95 Views)
Reply
Student
littlewoodhull
Posts: 1
Registered: ‎07-23-2012
Message 1 of 2 (95 Views)

ocd lockout

Hp windows 7, unplugged everything to move to new desk.  Now monitor stays in sleep mode.  Pressing and holding MENU shows a quick OCD lockout,  Continuing to hold MENU shows a very quick menu of "brightness to contrast, etc.  This is a debranded HP monitor.  TSSI MODEL TS-21F5  s/n:TS21002407, as an HP I believe it would be TS22W.  Maybe it no longer works?  Sound comes on.  Also hooked up to a Dell and I get the same thing.

Please use plain text.
Provost
Big_Dave
Posts: 17,113
Registered: ‎07-17-2009
Message 2 of 2 (88 Views)

Re: ocd lockout

[ Edited ]

Hi,

 

Do you mean OSD lockout?

 

OSD Lockout is displayed.

The monitor's OSD Lockout function is enabled.

Press and hold the Menu button for 10 seconds to disable the OSD Lockout function.

Power Button Lockout is displayed.

The monitor's Power Button Lockout function is enabled.

Press and hold the Power button for 10 seconds to unlock the Power button function.

 

 

If the above fails to clear up the issue then try a monitor reset. Unplug the monitor’s power cord and hold down the monitor’s power button for 30-60 seconds. Plug the monitor back in and power it up.

 

It's possible that the menu button has failed.  Do you feel a slight click when the menu button is depressed?

Please use plain text.