03-18-2014 03:58 PM
Have a Slimline s5610y that the monitor is not recognized by the computer. I have tested monitor with another computer, monitor is good. I have tried another monitor with the s5610y and still not recognized. I have tried VGA and DVI, nothing works. I know hard drive comes on, I can hear it power up and go through the motions without capturing the monitor. Any suggestions?
Thanks in advance.
03-21-2014 08:58 AM
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I understand that you have tried 2 monitors on your HP Pavilion Slimline s5610y Desktop PC and neither work, but they do work on another computer. If you see absolutely nothing from the computer when they are connected I think it would be best if you contacted HP technical support for repair options.
US support link to contact options for HP products purchased in the US.
Outside of US support link to contact options for HP products purchased outside the US.
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