upgrading an integrated soundcard

[CompetitorX]

I have a HP Pavilion Media Center TV m7750n PC (RK569AA).  I am running Windows 7 64-bit, and the motherboard is M2N-LA.  I tried updating my soundcard through the realtek website, however, after several attempts my sound driver is still the old one.  I looked on the software and driver downloads link for this product, but I can't find anything that specifically says how to update my soundcard.

[Paul_Tikkanen]

Hi:

Did you install the second driver listed from the Realtek website?

It should work.

Accept the agreement.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

Paul

[CompetitorX]

I have tried installing the second driver on the list: 64bits Vista, Windows7 Driver only (Executable file), but it didn't work.  Here is my DxDiag: [code]-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A34&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5910 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/4/2009 09:50:58, 1973792 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A34&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5910 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/4/2009 09:50:58, 1973792 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5910 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/4/2009 09:50:58, 1973792 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line In (Realtek High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5910 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/4/2009 09:50:58, 1973792 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF
[/code]

[Paul_Tikkanen · Accepted solution]

Hi:

Try downloading the file and extracting its contents.

You can use a free utility like 7-Zip or a trial utility like WinRAR to extract the contents of the executable file.

Then when you have the folder with the drivers, click on your audio controller in the device manager. Then click on the driver tab. Click on update driver. Select the "Browse My Computer for Software" method and browse to the driver folder you extracted.

Make sure the include subfolders box is checked, and see if the driver updates that way.

If that doesn't work, I don't have any further ideas you can try.

Paul

[CompetitorX]

That seemed to work.

Thanks

[Paul_Tikkanen]

You're very welcome.