HP Support Forums
Join in the conversation.
03-12-2009 04:49 AM
03-12-2009 06:49 AM
Sounds like the Windows Setting are set to an incompatible resolution/refresh rate.
Turn off the PC.
With the monitor connected, turn on the PC.
Do you see any startup screens?
If so, one quick solution is to connect another monitor, set the resolution to 1280 x 1024 @ 60Hz and then hot swap the monitor (unplug the old one, plug in the vs17). After you have done that, restart the PC.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
03-12-2009 07:54 AM
I got another monitor that is working and the same thing happens when I connect the new computer to it. Think now that there is something wrong with the video card as I have used different cables and still get the same result. Thanks for the help