HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: vs17e (1095 Views)
Reply
Reply
Topic Options
vimar Student
Student
vimar
Posts: 2
Registered: ‎03-12-2009
Message 1 of 3 (1,108 Views)
Report Inappropriate Content

vs17e

‎03-12-2009 04:49 AM

I have a vs17e that works fine on my old computer which is running windows xp. Purchased a new computer with windows vista 64 bit version has Ati 4850 video card and the monitor says no vga signal. Do I need a new driver for the monitor or just a new monitor for the whole system. Thanks for any help
0
Reply
0
Please use plain text.
 
Professor Professor
Professor
RasterBlaster
Posts: 2,131
Registered: ‎11-17-2008
Message 2 of 3 (1,127 Views)
Report Inappropriate Content

Re: vs17e

‎03-12-2009 06:49 AM

Sounds like the Windows Setting are set to an incompatible resolution/refresh rate.

 

Turn off the PC.

With the monitor connected, turn on the PC.

     Do you see any startup screens?

 

If so, one quick solution is to connect another monitor, set the resolution to 1280 x 1024 @ 60Hz and then hot swap the monitor (unplug the old one, plug in the vs17). After you have done that, restart the PC.

 

... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
Reply
Please use plain text.
 
vimar Student
Student
vimar
Posts: 2
Registered: ‎03-12-2009
Message 3 of 3 (1,095 Views)
Report Inappropriate Content

Re: vs17e

‎03-12-2009 07:54 AM

I got another monitor that is working and the same thing happens when I connect the new computer to it. Think now that there is something wrong with the video card as I have used different cables and still get the same result. Thanks for the help

0
Reply
0
Please use plain text.