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Re: w17e monitor not working (339 Views)
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Honor Student
IbrahimG
Posts: 2
Registered: ‎08-07-2010
Message 1 of 4 (383 Views)

w17e monitor not working

Computer turned on, screen wouldn't light up.  I pushed the on-off button, screen lit up, very faint, for a few seconds, then went back off.  Hit the start button, same thing.   Is about 3 years old, has been working fine.  Suggestions?

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Big_Dave
Posts: 17,062
Registered: ‎07-17-2009
Message 2 of 4 (358 Views)

Re: w17e monitor not working

Are you referring to the on/off button on the monitor?  Hold down the monitor's power button for 30-60 seconds and then power on the monitor.  Go to the monitor's menu and do a factory reset.

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Honor Student
IbrahimG
Posts: 2
Registered: ‎08-07-2010
Message 3 of 4 (346 Views)

Re: w17e monitor not working

Big Dave,

 

When the power comes on, the only thing that happens is that the box "cable not connected" comes up, very faint, for just a couple seconds.  When I push the menu button, nothing happens.   The box disappears and after about 30 seconds it starts to make a little bit of burning smell.

 

It did the same thing when I had it connected to my computer with the cable.

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Big_Dave
Posts: 17,062
Registered: ‎07-17-2009
Message 4 of 4 (339 Views)

Re: w17e monitor not working

Try the monitor and cable on another PC and if it does the same thing then your monitor is bad and it's time for a replacement.

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