why is my screen getting darker and what can I do about it? (2803 Views)
Reply
Top Student
dab052364
Posts: 6
Member Since: ‎08-23-2011
Message 1 of 11 (2,803 Views)

why is my screen getting darker and what can I do about it?

I was on my computer 2 nights ago and it just got darker.  I dont know why or what to do about it. can anyone help?

 

Tutor
rehkhan
Posts: 19
Member Since: ‎08-23-2011
Message 2 of 11 (2,792 Views)

Re: why is my screen getting darker and what can I do about it?

[ Edited ]

what is the product number and model number for this monitor? the product number are in the back part of the monitor and the model number is on the bottom right front part. {Content Removed}

Top Student
dab052364
Posts: 6
Member Since: ‎08-23-2011
Message 3 of 11 (2,785 Views)

Re: why is my screen getting darker and what can I do about it?

[ Edited ]

Model MS214

Product # NY 535 AA

Serial # {Removed for privacy}

Top Student
dab052364
Posts: 6
Member Since: ‎08-23-2011
Message 4 of 11 (2,781 Views)

Re: why is my screen getting darker and what can I do about it?

It is an All in one so the monitor and the screen are the same peice of equipment.

 

Tutor
rehkhan
Posts: 19
Member Since: ‎08-23-2011
Message 5 of 11 (2,779 Views)

Re: why is my screen getting darker and what can I do about it?

how old is this computer?

Top Student
dab052364
Posts: 6
Member Since: ‎08-23-2011
Message 6 of 11 (2,778 Views)

Re: why is my screen getting darker and what can I do about it?

I have had it for about 1 1/2 to 2 years.

Tutor
rehkhan
Posts: 19
Member Since: ‎08-23-2011
Message 7 of 11 (2,776 Views)

Re: why is my screen getting darker and what can I do about it?

do you know if this computer is under warranty? 

Top Student
dab052364
Posts: 6
Member Since: ‎08-23-2011
Message 8 of 11 (2,775 Views)

Re: why is my screen getting darker and what can I do about it?

I dont know.  I would think not since it is over a year old and I never buy an extended warrenty.

 

Grad Student
MikeTechMan
Posts: 169
Member Since: ‎07-24-2011
Message 9 of 11 (2,771 Views)

Re: why is my screen getting darker and what can I do about it?

Hello, did you try go to monitor control center > Menu> Factory Reset see if that would help.

To fix go into the control panel, display, adjust desktop color settings, and up in the right hand top corner of htat screen you'll find some text that says restore defaults. click that then apply and all should be fixed.

 

Hope this helps?


Regards
MikeHpTechMan




Top Student
dab052364
Posts: 6
Member Since: ‎08-23-2011
Message 10 of 11 (2,767 Views)

Re: why is my screen getting darker and what can I do about it?

How do I get to the menu?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation