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Student
Posts: 1
Member Since: ‎01-14-2017
Message 1 of 6 (2,095 Views)

HP Audio Switch Box

Product Name: HP Notebook - 15-ay009dx
Operating System: Microsoft Windows 10 (64-bit)

There is a little box at the top left of my screen that says HP Audio Switch. and it wont go away. i cant click on it or right click it someone please help it is very annoying

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HP Support Agent
Posts: 4,401
Member Since: ‎08-11-2014
Message 2 of 6 (2,038 Views)

Re: HP Audio Switch Box

 

@Trace46

Welcome to HP Forums, 

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out Smiley Happy

 

As I understand HP Audio Switch Box popup isn't closing down,

Perhaps, you could add a screenshot of this message you are referring to so that I could help you in a better way?


Have you tried disabling it from the task manager > startup items?

 

Let me know how that pans out, 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

Please click “Accept as Solution” on the post that solves your issue to help others find the same solution.
Click the “Thumbs Up” to say “Thanks” for helping!
Student
Posts: 1
Member Since: ‎11-20-2016
Message 3 of 6 (1,763 Views)

Re: HP Audio Switch Box

I wish I had been more patient: I merely uninstalled it.  Is that going to be a problem?

HP Support Agent
Posts: 4,401
Member Since: ‎08-11-2014
Message 4 of 6 (1,748 Views)

Re: HP Audio Switch Box

[ Edited ]

 

@Paydirt123

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

 

As I Understand you've followed the steps mentioned in the previous post,

You've disabled the problematic program from startup items and need information about the same:

 

To let you know, you haven't uninstalled it, you've disabled the error message, which means the HP Audio switch box is still working in the background and every time it hits a roadblock it wouldn't bug you anymore, instead it would restart on its own and work as it should without any issues, so you have nothing to worry about.

 

That said, please let me know if you need any other assistance.

 

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

Please click “Accept as Solution” on the post that solves your issue to help others find the same solution.
Click the “Thumbs Up” to say “Thanks” for helping!
Student
Posts: 1
Member Since: ‎03-05-2017
Message 5 of 6 (873 Views)

Re: HP Audio Switch Box

i am another who has the small white box that says "HP Audio Switch" at the top right corner of my screen.  It falls over the back button for my photos and i cannot go back to Collection because it covers the button.  I did what you said with the task manager but it is still there.  ?????

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Student
Posts: 1
Member Since: ‎03-08-2017
Message 6 of 6 (761 Views)

Re: HP Audio Switch Box

I have the same "HP Audio Switch" box in the upper left corner of my screen.  It won't go away.  Please advise.

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