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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-09-2017 06:18 AM

HP Recommended
Product: Pavilion model 13-S192NR
Operating System: Microsoft Windows 10 (64-bit)

Hello their,

 

Please give me your advice what should I do to solve the problem (the  audio system deffect on my Pavilion laptop).

 

Thank you in advance for your kind support.

 

Kalebe

 

 

1 REPLY 1

‎02-09-2017 03:12 PM

HP Recommended

 

@kalebe

Welcome to the HP Forums!

 

I understand you have audio issues on your HP laptop,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Could you elaborate on what exactly is it that you need help with, is it low volume, distorted sound, no sound, etc...?

 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? Have you attempted a system restore?

Which operating system are you using?

 

Please reply with the details for further assistance.

 

Eager to help!

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

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