04-02-2017 07:28 PM
I upgraded to Windows 10 a while ago. One day last week the sound stopped working. I have done several searches and found that this is a common problem. I have uninstalled the realtek audio driver and reinstalled it. I have updated all drivers, I have ran troubleshooter. I have tried to download windows 8 driver from hp website. My last error from the HP website said that my operating system did not support this download. I have run out of options. How can I restore sound to this computer?
04-02-2017 07:31 PM
Did you try the W10 driver directly from Realtek?
If not, accept the agreement. Download and install the 2nd driver on the list, and restart the PC.
04-02-2017 08:08 PM
Did you check the control panel, hardware and sound, sound, manage audio devices, and make sure the speakers are set as the default output?
Sometimes for some reason, the setting can get changed.
That would be the only other suggestion I can offer.
04-04-2017 05:56 PM