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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Microsoft Windows 10 (64-bit)
Desktop will not display any video. Tried reinstalling video drivers , putting in a video card instead of using internal. Switched out all video cables . Tried different monitor . Will eventually come up on the screen after a few days but not in any reasonable amount of time. Tried switching out ram. Took out one stick and it won't boot and if I switch the order they are installed it won't boot either . Also tried different ram ,all of those just puts it into a boot loop and it won't start .
1 REPLY 1
HP Recommended

Hi @joephill11

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you are unable to boot and having issues with the display.

 

I’d love to help!

 

Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score.  It is a privilege to work with tech-savvy and technically competent customers like you and we greatly value your business with HP. It is a genuine pleasure to share this platform with you. 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2dMCqb8

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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