Trouble during startup

[Rob4591]

When my PC starts booting up it gets to the HP logo and then stops.  I turn it off and then immediately back on and it boots with no problem. 

My operating system is Windows 10 but I don't know for sure if it is 32 or 64 bit.

[WAWood]

@Rob4591

Hello;

Allow me to welcome you to the HP forums!

Win10 has enabled a new hibernation process known as Fast Startup -- which is different from Fast Boot.  This is supposed to dramatically speed up the booting process, but in some PCs, it actually slows it down or causes it to hang.  This could be what is happening to your PC.

Disabling Fast Startup might fix the booting problem.

Disabling Fast Startup might fix the booting problem.

There are two ways to disable FastStartup in Win8/10; (1) through the Control Panel, and (2) through an elevated command prompt.

Control Panel - Open Control Panel --> Power Options.
Select "Choose what the power buttons do"
Select "Change settings that are currently unavailable"
At the bottom of the Window, under Shutdown settings, uncheck the box regarding fast startup

Elevated command prompt - run the following command:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /V HiberbootEnabled /T REG_dWORD /D 0 /F

In both cases, reboot Windows.

NOW, FastStartup is disabled.

Good Luck

[Rob4591]

It looks like removing the fast startup option worked. I have booted up 3 or 4 times since deselecting that option and had no problems.