09-02-2013 05:13 PM
Recently purchased a refurbished HP Pavillion p6-2427c with AMD Quad Core A8 5500, 3.20 GHZ, 8GB DDR3, 1 TB HDD, DVDRW, Windows 8 64bit.
I use it to play mainly online games like MineCraft, Portal 2, and recently Cubeworld. The issue is that it is constantly shutting down. Sometimes I can play for only a few minutes and then the computer shuts off. Other times I can play a whole day before it does this. I have only had it since July and this is really frustration. It happens most when I play Cubeworld. I have tried cleaning the fans and making sure it has plenty of air flow around it. It is frustrating since I really want to play Cubeworld. It also has happened when playing other games or watching youtube. Any help would be greatly appreciated. Thanks.
09-03-2013 12:11 PM - last edited on 04-20-2016 09:08 AM by OscarFuentes
AJ, welcome to the forum.
I suggest reseating the memory and other components. Also, here is a guide to help you troubleshoot the power supply unit (PSU):
Please click "Accept as Solution" if your problem is solved.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP Phoenix 860-170VR; i7-6700K 4.0 GHz; 8 GB DDR4 memory; Samsung EVO 840 500 GB SSD; Radeon R9-390X video card; Win 10 Home
HP Elite x2 1012 G1 Tablet w/Travel Keyboard and Stylus; Core m3 processor; 4 GB DDR4 memory; Samsung 128 GB SSD; Audio by
Bang & Olufsen; Win 10 Home
HP Photosmart 7520 AIO
|**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**|
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.