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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-21-2017 03:16 AM

HP Recommended
Product: 27-n101a

pc not work unless ihold com battery out

1 REPLY 1

‎02-21-2017 01:48 PM

HP Recommended

Hi @hushæm,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I see from the post that the computer won't power on. Don't worry as I have a few steps which should help to resolve this issue.

 

To provide you with an accurate solution, I'll need a few more details:

 

Was there any update/reset interrupted recently?

When you try to turn it on, do you hear the fan running? Or do you get any beeping noises/blinking lights? 

 

In the meantime, let's try these steps here:

 

Perform a Hard reset on the PC: 

Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset." Use the following steps to perform a hard reset on a computer:

  1. Turn off the computer completely; disconnect the power cord from the back of the computer.

  2. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

  3. Reconnect the power cord and turn on the power.

    • If the computer starts, you are done.

    • If the computer still does not start and exhibits the same problem, continue the troubleshooting.

Please follow the steps suggested in the guided troubleshooter for - No Power or No Boot Troubleshooting - Click here

 

For more details, please follow the support document for - HP Desktop PCs - Computer Does Not Start (Windows 10, 😎 - Click here

 

I hope this helps. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Jeet_Singh
I am an HP Employee

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