CD Rom not working

[djodea]

I have a Pavilion A210E, with Windows XP.

My CD E Drive will not connect with the PC. I insert a disc and the green light blinks like it is going to work but it won't open the data on the CD file.

Under Device Manager I have the DVD/CD - ROM drives, under that I have the CyberDrv CW088D CD-R/RW

and the CyberDrv has a yellow symbol in front of it with an i in it.

I bought an external CD Rom to use with a USB port but when I install it, it also comes up under the DVD/CD - ROM drives with it's drive code and the yellow symbol in front of it and it will not work either.  

Thanks

Dennis

[erico]

Hi,
Welcome to the HP Forum!

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djodea wrote:

I have a Pavilion A210E, with Windows XP.

My CD E Drive will not connect with the PC. I insert a disc and the green light blinks like it is going to work but it won't open the data on the CD file.

Under Device Manager I have the DVD/CD - ROM drives, under that I have the CyberDrv CW088D CD-R/RW

and the CyberDrv has a yellow symbol in front of it with an i in it.

I bought an external CD Rom to use with a USB port but when I install it, it also comes up under the DVD/CD - ROM drives with it's drive code and the yellow symbol in front of it and it will not work either.  

Thanks

Dennis

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It sounds like you have operating system problems as Windows is not providing base drivers for normal devices.

Which service pack is installed?

Go to a command prompt and type sfc /scannow.  Let the system file checker inspect and replace all system file it deems to be corrupt or otherwise damaged.

Did your USB CD drive not come with a driver disc?

Kind regards,

erico

[djodea · Accepted solution]

I got it fixed - was a problem with the CD ROM registry, needed to adjust the filters.....

[glendathomas]

I have a HP Pavillion 503n.  My cd rom does not work.  When I insert a cd the green light will flash for a minute, but none of the files will open.  Can you please help.

[Roclivig]

I have a hp dv9000,everytime i put a cd in the rom it sounds like its running for about a min.and nothing shows on the screen and then it just stops.Not sure what to do