- HP Support Forum Home
- >
- Archived Topics
- >
- CD & DVD
- >
- DH403S Blu-Ray DVD
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
DH403S Blu-Ray DVD
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-28-2010 09:46 AM
Is there a firmware update for the Lite-On DH403S Blu-Ray DVD drive? I am still having some problems playing Blu-Ray disks in any of my e9240f desktops.
Re: DH403S Blu-Ray DVD
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-05-2010 07:49 AM
Just read this: http://forums.techguy.org/multimedia/882493-solved
Same problem as yours. The last post says it was a software problem.
I see this discussed here, also: http://h30434.www3.hp.com/t5/CD-DVD/Bluray-drive-d
Re: DH403S Blu-Ray DVD
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-05-2010 07:21 PM
So basically it looks like the answer is to trash the Blu-ray drive that came installed in the new e9240f and buy a blu-ray drive that actually works. Thanks HP.
Re: DH403S Blu-Ray DVD
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-27-2010 06:08 PM
exactly. those links are to threads i started when i was having probs with my e9240f. haven't had a prob since i took out the dh403s & installed an lg drive. might also check your firewall settings, turned out the reason i was getting format unsupported errors was a firewall issue, not the drive or hp!
Re: DH403S Blu-Ray DVD
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-28-2010 08:15 PM - edited 05-28-2010 08:15 PM
The AACS needs to updated periodically and the firewall might not allow some applications to get the updates. Be sure to use the update facility within the HP Multimedia application. Blu-Ray live access might also be causing issues.
