10-23-2011 09:15 PM
Windows 7 64-bit. I got a HP DVD A DH16AAL SCSI CdRom, and is saying a driver (service) for this device has been disabled. An alternate driver may be providing this functionality (code 32), how do i fix this
10-24-2011 01:55 AM
With the optical drive connected, open windows Conyrol Panel, open Device Manager, open DVD/CD - ROM drives, right click on the DH16AAL and select Uninstall. When this process has completed, restart the PC and let Windows re-discover the Hardware and hopefully reload the driver.
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Microsoft MVP - Microsoft Windows Expert - Consumer