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07-02-2009 06:14 AM
While trying to burn a label on Lightscribe CD-R, I seen no indication the DVD is doing anything. No light indicating disk is turning. As a result I get the message Unable to detect media. I have updated the lightscribe software an run the diagnostic with no indication of what's wrong. HP.com had a Sonic software update which I downloaded but no change. The problem seems to be between the DVD and the Lightscribe program. Any ideas?
07-04-2009 07:47 PM
I have updated the lightscribe software an run the diagnostic with no indication of what's wrong.
did you install the latest Lightscribe System Software from the site:
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07-05-2009 11:04 AM
I did dnowload the software (twice) but there is no change. The burner drive works fine when burning audio disks. When I flip the disk, a CD-R, The drive light initially flickers as though it is aligning itself but when I try to burn a label, there is no flickering of the light in the drive window which I think means the disk is in fact not turning. Then I get the message unable to detect media.
Thanks for your help.