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Re: Disc with software (313 Views)
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Student
Lesuisse
Posts: 2
Registered: ‎01-08-2012
Message 1 of 4 (331 Views)

Disc with software

I have on my pavillionp7-1035be a HP CDDVDW TS-H653T. When I insert a disc to install software i.e. a HP Scanjet G2710, the setup is not starting. I have Windows 7, and the disc is for Windows 7. I experience the same problem with other discs, but they are for Windows XP.

 

Any idea how to install my soft?

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erico
Posts: 19,434
Registered: ‎01-07-2009
Message 2 of 4 (324 Views)

Re: Disc with software


Lesuisse wrote:

I have on my pavillionp7-1035be a HP CDDVDW TS-H653T. When I insert a disc to install software i.e. a HP Scanjet G2710, the setup is not starting. I have Windows 7, and the disc is for Windows 7. I experience the same problem with other discs, but they are for Windows XP.

 

Any idea how to install my soft?


Is there a possibility that you have turned off autorun on your DVD drive?

Go to Control Panel.

cpl.png

 

cpl2.png

 

Make your choice, save it and close Control Panel. Now when you want to install a program or sftware from a disk it should be straightforward. Don't forget that you can go back into Control panel and change the default action for your DVD drive any time you are ready.



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Student
Lesuisse
Posts: 2
Registered: ‎01-08-2012
Message 3 of 4 (323 Views)

Re: Disc with software

Unfortunately I've done that. I didn't help at all... :smileysad:

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erico
Posts: 19,434
Registered: ‎01-07-2009
Message 4 of 4 (313 Views)

Re: Disc with software

[ Edited ]

Is the DVD drive enabled in the BIOS?

Are you able to access the content of the discs by opening Windows Explorer and selecting the DVD drive?



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**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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