Drive wont read any disc (476 Views)
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Top Student
Alfster76
Posts: 6
Member Since: ‎09-07-2011
Message 1 of 5 (476 Views)

Drive wont read any disc

Model: HPE-030sc

 

My dvd/cd drive doesn't work. I've tried to reinstal throw device manager.  But the drive wont read any disc.

 

When I push the F drive in my computer, it just says program could't be fund.

 

Anybody who can help.

Regents Professor
Hanspuppa
Posts: 4,494
Member Since: ‎09-04-2009
Message 2 of 5 (461 Views)

Re: Drive wont read any disc

[ Edited ]

Alfster76 wrote: Model: HPE-030sc My dvd/cd drive doesn't work. I've tried to reinstal throw device manager.  But the drive wont read any disc. When I push the F drive in my computer, it just says program could't be fund. Anybody who can help.


Hello Alfster76, Did you uninstall the DVD drive in the Control Panel, Device Manager,  then reboot the system and see if it finds new hardware and installs the drivers for it?

 

Sometimes this works. If not, you might check the data and the power cables going to the DVD drive, just to insure they are properly connected.

 

If this does not resolve the issue, the DVD drive may have become faulty.

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Top Student
Alfster76
Posts: 6
Member Since: ‎09-07-2011
Message 3 of 5 (449 Views)

Re: Drive wont read any disc

I've tried that a number of times. 

 

I guess there is nothing to do than buy a new drive then

Regents Professor
Hanspuppa
Posts: 4,494
Member Since: ‎09-04-2009
Message 4 of 5 (439 Views)

Re: Drive wont read any disc

[ Edited ]

Alfster76 wrote: I've tried that a number of times.  I guess there is nothing to do than buy a new drive then


Hello Alfster76, That might be best. These DVD drives are not very expensive now.

 

You can get a nice one for less than $25.00 USD and maybe even less.

 

These are really easy to replace in the system.

 

Here  is a link that shows how to replace the DVD drive in your system.

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Please mark Accept As Solution if it solves your problem.
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Tutor
hb2010
Posts: 11
Member Since: ‎09-13-2011
Message 5 of 5 (388 Views)

Re: Drive wont read any disc

Before you purchase a new drive you might try and clear the registry filters.  If the drive is not listed in your computer, I have found that clearing the registers and then restarting the pc will fix this issue.  Here is a link to a document with instructions on how to do this:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01300072&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

 

Use step 4 of this document to clear the filters. 

Hope this helps! If it does please mark the post as solved!

 

 

I am an HP employee.
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