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Honor Student
ChetC
Posts: 2
Member Since: ‎05-03-2011
Message 1 of 4 (7,915 Views)

HP DVD A DH16AAL

I have the HP DVD A DH16AAL drive that came with my Pavilion Elite 150t and everytime the pc restarts it comes up and says it can't find a driver for the mass storage device. Has anyone else had this issue and how to fix it  THANKS

Teacher
Andrew_P
Posts: 137
Member Since: ‎12-05-2010
Message 2 of 4 (7,888 Views)

Re: HP DVD A DH16AAL

[ Edited ]

Hi and welcome to the forum..

 

We need to  disable the startup and services programs from system configuration and check..  Do not worry it will not harm your computer or any other software installed on the computer..

 

  1. Click Start , and type msconfig into the Search box. Click msconfig .
  2. If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.

On System Configuration window :

 

  1. Click the Services tab
  2. Select Hide all Microsoft services , and then click the Disable all button.
  3. Click the Startup  tab
  4. Then click the Disable all button
  5. Restart the computer for the changes to take effect.

 

Click on the Kudos sin to say Thanks

Honor Student
ChetC
Posts: 2
Member Since: ‎05-03-2011
Message 3 of 4 (7,883 Views)

Re: HP DVD A DH16AAL

this problem is actually happening with a Cisco AM10 USB card

Teacher
Andrew_P
Posts: 137
Member Since: ‎12-05-2010
Message 4 of 4 (7,871 Views)

Re: HP DVD A DH16AAL

Try to uninstall and reinstall the software and driver for it, or contact the maker of Cisco AM10 USB card...

 

 

 

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