07-17-2010 04:55 PM
as you can tell from the title my HP Pavilion Elite 300z that i just opened this morning runs great and I'm really happy with the fast service, but i ran into a problem when i first turned it on it made a clicking/grinding noise and wouldnt open fully id say maybe 40-50% and would go no further and would shut itself and keep trying until i finally would make it stop. I would very much prefer not to send my whole PC in if there is a quick fix.. or even is it possible that i can just send my cd/dvd drive by itself since its still on warranty. Thanks in advance
07-17-2010 05:00 PM
Probably no quick fix for your CD/DVD drive problem. If your PC is still under warranty then contact HP support.
HP's support number is 800-474-6836 or 800-HPINVENT or online here.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4790k,Z-97, 16GB 2400 mhz, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 760TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT