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Re: How do I get CD which activates HP Product Assistant (302 Views)
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ColBuddy Honor Student
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ColBuddy
Posts: 3
Registered: ‎06-19-2009
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How do I get CD which activates HP Product Assistant

‎12-18-2011 10:43 AM

I have an HP Compaq Presario with OS Vista. Message received "Feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the HP Product Assistant disk and click OK". I have no such disk.

 

My HP Product Assistant is Version 111.000.006.000,

2005-2007 HP Device LP

 

I created the Version on 5/15/2011

 

Nothing that I have can open the Prod. Asst.. I have tried your trayapp.msi suggestion without any luck!

There appears to HP that I have an error which needs correcting. I would like to do it, if you can help, please.

 

Buddy

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Master's Graduate Master's Graduate
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GeorgeFN
Posts: 505
Registered: ‎02-10-2011
Message 2 of 2 (302 Views)
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Re: How do I get CD which activates HP Product Assistant

‎12-20-2011 09:35 AM

Buddy,

I hesitate a little to post this, and I must say that I don't know if it'll do you any good, but you might take a look at it.

From the link:

 

 This file belongs to product hp digital imaging - hp all-in-one series and was developed by company Hewlett-Packard Co.. This file has description Hewlett-Packard Product Assistant. This is executable file...

 

There is more info in the link below. 

 

http://systemexplorer.net/filereviews.php?fid=5589

 

I hope this information helps, or at least points you in the right direction.

Thanks, and proceed with caution,

GeorgeFN

GeorgeFN
I work on behalf of HP.
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