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Hp g6000 no longer working no start up can you help? (417 Views)
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Student
Flexydata
Posts: 1
Registered: ‎01-08-2012
Message 1 of 2 (417 Views)

Hp g6000 no longer working no start up can you help?

Laptop just switched off whilst working and will not restart.Is this fault repairable?
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Distinguished Professor
Kalt
Posts: 3,005
Registered: ‎11-19-2008
Message 2 of 2 (403 Views)

Re: Hp g6000 no longer working no start up can you help?

Sometimes electrical components needs to have all power sources removed and reintroduced to work properly.  Try performing a hard reset first, if it doesn't work then we'll move to the next step.

 

 

To Perform A Hard Reset

 

  • Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for  5 seconds)
  • Disconnect the AC Adapter from the notebook.
  • Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.
  • Wait at least 1 minute with all power sources disconnected.
  • Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
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