10-07-2010 04:59 PM
I updated my HP Pavillion from Vist to WIN 7 and somehow the DVD driver got corrupted. Trying to load it from the HP Site generates an error because it seemingly thinks that WIN7 does not meet the minumum requirements, Can someone point me out to the actual drier files so that I can install them myself? I am currently dvd-less.
10-07-2010 09:13 PM - edited 10-07-2010 09:15 PM
If the driver is VISTA based then you'll need VISTA up to install it. What model HP PC are you using?
Usually uninstalling the driver in Device Manager for the DVD/CD drive then rebooting will allow Windows to rediscover the device and reinstall the driver.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-5930k, X99, 16GB 2800 MHz DDR4, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI
Windows 8.1 UEFI mode
10-11-2010 05:00 PM
If the reason for your post is a message like this " Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" look at this: http://support.microsoft.com/gp/cd_dvd_drive_probl
or this http://support.microsoft.com/kb/270008 or this
BTW: The OS has the drivers for a DVD built in and do not require anything to be downloaded.
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