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06-14-2011 04:55 AM
windows 7 on laptop. allowed automatic upgrade, now dvd stopped working! I am no computer weinie. I do not want to send in my computer again. I have computer under warrentee. I am furious! DVD was just fine. After auto upgrade stopped working. I have no clue what happened do I restore to previous point in time. Horrible mess
06-15-2011 12:36 PM - edited 06-15-2011 12:39 PM
Peform the system restore using following link...
If the issue persists, perform the troubleshooting steps using following link...